Referral Terms and Conditions

1. Program Overview

The VTUBOX Referral Program allows eligible users to earn commissions by referring new users to our platform. This program is designed to reward our community members for helping us grow while providing value to new users.

Program Benefits: Earn up to 5% commission on qualifying transactions made by your referrals, plus welcome bonuses for both referrer and referred users.

2. Eligibility Requirements

To participate in the referral program, you must:

• Be a registered VTUBOX user with a verified account
• Have completed KYC verification (Know Your Customer)
• Maintain an active account in good standing
• Be at least 18 years old and legally capable of entering contracts
• Reside in Nigeria or have a valid Nigerian phone number
• Not be an employee, contractor, or affiliate of VTUBOX

Account Status: Accounts that are suspended, restricted, or under investigation are not eligible to participate in the referral program.

3. How the Referral Program Works

Step-by-step process:

1. Get Your Referral Link: Access your unique referral link from your dashboard
2. Share Your Link: Share your referral link with friends, family, or on social media
3. Referral Signs Up: New user clicks your link and creates an account
4. Verification Required: Referred user must complete account verification
5. Earn Commissions: You earn commission on their qualifying transactions
6. Track Earnings: Monitor your referral earnings in your dashboard

Referral Tracking: Referrals are tracked through unique referral codes and links. Each user has a unique referral code that must be used for proper tracking.

4. Commission Structure

Commission Rates: Commission rates are determined by VTUBOX and may vary based on:

• Service type (airtime, data, TV, electricity)
• Transaction amount
• User tier or status
• Promotional periods

Current Commission Rates:

• Airtime: 2-3% of transaction amount
• Data Bundles: 3-4% of transaction amount
• TV Subscriptions: 4-5% of transaction amount
• Electricity Bills: 2-3% of transaction amount

Commission Changes: We reserve the right to modify commission rates with 30 days notice.

5. Qualifying Transactions

Commission is earned on the following qualifying transactions:

• Successful airtime purchases (minimum ₦100)
• Data bundle purchases (minimum ₦100)
• TV subscription payments (minimum ₦500)
• Electricity bill payments (minimum ₦500)
• Wallet funding transactions (minimum ₦1,000)

Non-Qualifying Transactions:

• Failed or cancelled transactions
• Refunded transactions
• Transactions below minimum amounts
• Fraudulent or suspicious transactions
• Self-referrals or duplicate accounts

6. Welcome Bonuses

Welcome Bonus Structure:

• Referrer Bonus: ₦100 credited to your wallet when referral completes first transaction
• Referred User Bonus: ₦50 credited to their wallet upon account verification
• Bonus Eligibility: Both users must have verified accounts
• Bonus Limits: Maximum 10 welcome bonuses per user per month

Bonus Terms: Welcome bonuses are credited within 24 hours of qualifying transactions and are subject to the same terms as regular wallet funds.

7. Prohibited Activities

The following activities are strictly prohibited:

• Self-Referrals: Creating multiple accounts to refer yourself
• Fake Referrals: Using fake identities or information
• Spam Marketing: Unsolicited mass emails or messages
• Misleading Claims: False advertising about VTUBOX services
• Fraudulent Activity: Any form of fraud or deception
• Bot Usage: Automated systems to generate referrals
• Incentive Abuse: Offering cash or gifts for sign-ups

Consequences: Violation of these terms may result in immediate termination of your referral privileges and account suspension.

8. Contact Information

For referral program inquiries:

• General Support: support@vtubox.com
• Referral Issues: referrals@vtubox.com
• Phone: +234 XXX XXX XXXX
• Address: 11B, Maplewood Estate, Lagos, Nigeria
• Business Hours: 8:00 AM - 6:00 PM (WAT), Monday-Friday

Response Time: We aim to respond to all inquiries within 24 hours.