Referral Terms and Conditions

1. Program Overview

The VTUBOX Referral Program allows eligible users to earn commissions by referring new users to our platform. This program is designed to reward our community members for helping us grow while providing value to new users.

Program Benefits: Earn commissions on qualifying transactions made by your referrals, plus welcome bonuses for both referrer and referred users.

2. Eligibility Requirements

To participate in the referral program, you must:

Be a registered VTUBOX user with a verified account
Have completed KYC verification (Know Your Customer)
Maintain an active account in good standing
Be at least 18 years old and legally capable of entering contracts
Reside in Nigeria or have a valid Nigerian phone number
Not be an employee, contractor, or affiliate of VTUBOX

Account Status: Accounts that are suspended, restricted, or under investigation are not eligible to participate in the referral program.

3. How the Referral Program Works

Step-by-step process:

Get Your Referral Link: Access your unique referral link from your dashboard
Share Your Link: Share your referral link with friends, family, or on social media
Referral Signs Up: New user clicks your link and creates an account
Verification Required: Referred user must complete account verification
Earn Commissions: You earn commission on their qualifying transactions
Track Earnings: Monitor your referral earnings in your dashboard

Referral Tracking: Referrals are tracked through unique referral codes and links. Each user has a unique referral code that must be used for proper tracking.

4. Commission Structure

Commission Rates: Commission rates are determined by VTUBOX and may vary based on:

Service type (airtime, data, TV, electricity)
Transaction amount
User tier or status
Promotional periods

Commission Rates: Commission rates vary by service type and are determined by VTUBOX. Current rates are displayed in your referral dashboard.

Commission Changes: We reserve the right to modify commission rates with reasonable notice.

5. Qualifying Transactions

Commission is earned on the following qualifying transactions:

Successful airtime purchases
Data bundle purchases
TV subscription payments
Electricity bill payments
Wallet funding transactions

Non-Qualifying Transactions:

Failed or cancelled transactions
Refunded transactions
Transactions below minimum amounts
Fraudulent or suspicious transactions
Self-referrals or duplicate accounts

6. Welcome Bonuses

Welcome Bonus Structure:

Referrer Bonus: Bonus amount credited to your wallet when referral meets spending requirement
Referred User Bonus: Welcome bonus credited to their wallet upon account verification
Bonus Eligibility: Both users must have verified accounts
Bonus Limits: Subject to program terms and conditions

Bonus Terms: Welcome bonuses are credited after qualifying transactions and are subject to the same terms as regular wallet funds.

7. Payment Terms

Commission Payment:

Commissions are credited to your wallet after qualifying transactions
Minimum payout thresholds may apply (if applicable)
Commissions are subject to the same terms as regular wallet funds
No additional fees for commission payments

Payment Schedule: Commissions are paid automatically upon transaction completion. No manual payout requests are required.

8. Prohibited Activities

The following activities are strictly prohibited:

Self-Referrals: Creating multiple accounts to refer yourself
Fake Referrals: Using fake identities or information
Spam Marketing: Unsolicited mass emails or messages
Misleading Claims: False advertising about VTUBOX services
Fraudulent Activity: Any form of fraud or deception
Bot Usage: Automated systems to generate referrals
Incentive Abuse: Offering cash or gifts for sign-ups

Consequences: Violation of these terms may result in immediate termination of your referral privileges and account suspension.

9. Referral Tracking and Reporting

Tracking System:

All referrals are tracked through unique referral codes
Real-time tracking of referral activities and earnings
Detailed reporting dashboard with transaction history
Monthly and yearly earnings summaries

Reporting Accuracy: While we strive for accuracy, technical issues may occasionally affect tracking. Report any discrepancies within a reasonable time.

10. Program Modifications

We reserve the right to:

Modify commission rates with reasonable notice
Change program terms and conditions
Suspend or terminate the program
Disqualify users for policy violations
Update transaction requirements

Notification: Significant changes will be communicated via email and platform notifications.

11. Tax Obligations

Tax Responsibilities:

Referral earnings may be subject to taxation
Users are responsible for their own tax obligations
We may provide tax documentation upon request
Consult a tax professional for guidance

Record Keeping: Maintain records of your referral earnings for tax purposes.

12. Termination

Program Termination:

You may opt out of the program at any time
We may terminate your participation for policy violations
Account closure automatically terminates referral privileges
Outstanding commissions will be paid in accordance with program terms

Effect of Termination: Upon termination, you will no longer earn commissions but may still use the platform for regular services.

13. Dispute Resolution

Referral Disputes: Any disputes regarding referral commissions should be reported to our support team within a reasonable time of the transaction.

Resolution Process:

Contact solutions@vtubox.com with "Referral Dispute" in subject
Provide transaction details and evidence
Our team will investigate and respond
Final decision will be communicated via email

14. Contact Information

For referral program inquiries:

Email: solutions@vtubox.com
WhatsApp: +234 816 557 6058
Address: 11B, Maplewood Estate, Lagos, Nigeria
Business Hours: Standard business hours (WAT), Monday-Friday

Response Time: We aim to respond to all inquiries promptly.

15. Agreement to Terms

By participating in the VTUBOX Referral Program, you agree to these terms and conditions. These terms are in addition to our general Terms of Service and Privacy Policy.

Last Updated: 1/15/2026